Introduction to Oracle Workflow
Business processes today involve getting many types of information to multiple people according to rules that are constantly changing. Oracle Workflow lets you automate and continuously improve business processes, routing information of any type according to business rules you can easily change to people both inside and outside your enterprise. See: Major Features and Definitions.
With so much information available, and in so many different forms, how do you get the right information to the right people? Oracle Workflow lets you provide each person with all the information they need to take action. Oracle Workflow can route supporting information to each decision maker in a business process.
Defining and Modifying Business Rules
Oracle Workflow lets you define and continuously improve your business processes using a drag-and-drop process designer.
Unlike workflow systems that simply route documents from one user to another with some approval steps, Oracle Workflow lets you model sophisticated business processes. You can define processes that loop, branch into parallel flows and then rendezvous, decompose into subflows, and more. Because Oracle Workflow can decide which path to take based on the result of a stored procedure, you can use the full power of PL/SQL, the language of the Oracle8 Server, to express any business rule that affects a workflow process. See: Workflow Processes.
Delivering Electronic Notifications
Oracle Workflow extends the reach of business process automation throughout the enterprise and beyond to include any E-mail or Internet user. Oracle Workflow lets people receive notifications of items awaiting their attention via E-mail, and act based on their E-mail responses. You can even view your list of things to do, including necessary supporting information, and take action using a standard Web browser.